How to make a claim

      With a 5 Star Defaqto rating, our flexible Touring Caravan cover will suit your needs and budget.


      Should you need to make an insurance claim, it can obviously be quite a stressful time in your life. We want to take that stress away from you and ensure that your claim experience is fast, efficient and friendly. If you are a Club Care Touring Caravan Insurance customer and you need to make a claim, please call us on 01277 243 001 as soon as possible.

      Reporting a Touring Caravan Insurance claim

      To make things as easy as possible, you must report any loss, damage, injury or occurrence likely to give rise to a claim to us as soon as possible. Please call our Touring Caravan Insurance claims line on 01277 243 001 (+44 (0) 1277 243 001 if you are calling from outside the UK). Please refer to the Policy Wording for more information.

      Looking for another insurance product?

      Why choose Club Care?


      • Trusted insurance for Camping and Caravanning Club members
      • Defaqto 5 Star Rated Caravan Insurance for 10 consecutive years

      © Club Care Insurance

      The Camping and Caravanning Club is an appointed representative of and licenses the trading name “Club Care Insurance Services” to, Kingfisher Insurance Services Limited (“KISL”) registered in England. Registered address: Level 15, 30 St Mary Axe, London EC3A 8EP. KISL acts on behalf of Insurers who have authorised KISL to issue and administer your policy, KISL is authorised and regulated by the Financial Conduct Authority (FCA No 311541). This can be checked on the FCA’s register by checking the FCA website at

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