How to make a claim


With a 5 Star Defaqto rating, our flexible Touring Caravan cover will suit your needs and budget. Every quote now gives you a chance to win holidays of a lifetime worth up to £18,000.

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Should you need to make an insurance claim, it can obviously be quite a stressful time in your life. We want to take that stress away from you and ensure that your claim experience is fast, efficient and friendly. If you are a Club Care Touring Caravan Insurance customer and you need to make a claim, please call us on 01277 243 001 as soon as possible.

Reporting a Touring Caravan Insurance claim

To make things as easy as possible, you must report any loss, damage, injury or occurrence likely to give rise to a claim to us as soon as possible. Please call our Touring Caravan Insurance claims line on 01277 243 001 (+44 (0) 1277 243 001 if you are calling from outside the UK). Please refer to the Policy Wording for more information.

Why choose Club Care?

TAKING CARE OF ALL YOUR INSURANCE NEEDS

  • Trusted insurance for Camping and Caravanning Club members
  • Defaqto 5 Star Rated Caravan Insurance for 8 consecutive years
  • ServiceMark Accreditation from the Institute of Customer Service
  • 93% of claimants would recommend Club Care to a friend
  • 92% of claimants would use Club Care again

© 2015 - 2019 Club Care Insurance

Club Care Insurance Services is a trading name licensed to Vantage Insurance Services Limited (“VISL”) by The Camping and Caravanning Club. VISL is authorised and regulated by the Financial Conduct Authority (FCA No 311541) and acts on behalf of Insurers who have authorised VISL to issue and administer your policy.

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