About Club Care

Club Care Insurance Services is a trading name licensed to Vantage Insurance Services Limited (“VISL”) by The Camping and Caravanning Club. VISL is authorised and regulated by the Financial Conduct Authority (FCA No 311541) and acts on behalf of Insurers who have authorised VISL to issue and administer your policy.

Club Care is committed to offering a range of services using our experience of over 30 years in this field. Our products and services have been created for members by members and are tailored to meet the specific needs of all those enjoying the outdoor leisure lifestyle. You do not have to be a member of The Camping and Caravanning Club to purchase from Club Care, but members receive a discount on premiums plus a host of other benefits.

Club Care offers a friendly service with products designed for your camping and caravanning needs at competitive prices. We are members of the Institute of Customer Service – the independent, professional membership body for customer service. Our broad range of insurance products provide exceptional protection at competitive prices – all designed with you in mind.

Jo Causon, Chief Executive at The Institute of Customer Service, commented:

“Club Care Insurance is part of a select band of organisations who understand that a well thought out customer service strategy can positively affect the bottom line. Achieving ServiceMark once is a sign that the company is determined to demonstrate a commitment to continuously improve customer service standards and constantly evolve plans for service improvement.

Achieving it again demonstrates a determination to meet customer needs as their preferences constantly change and evolve. Their success puts them amongst the top bracket of organisations who have achieved ServiceMark in the UK, when it comes to service, and by continuing to respond to the demands of their customers, Club Care Insurance will be in a stronger position to offer customers what they want, when they want and how they want it.”